Privacy policy

1. General Information

This Privacy Policy explains how White Frame Technologies L.L.C ("White Frame Technologies ", "we", "us", "our") collects, uses, and protects personal data when you use our website www.whiteframe.io⁠.
White Frame Technologies L.L.C is the controller of your personal data.
This Privacy Policy is prepared in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, where applicable, the General Data Protection Regulation (EU) 2016/679 (GDPR).
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. What Data We Collect

We may collect and process the following data:
name and surname;
email address;
phone number;
company name;
any information you provide through contact forms on our website;
technical data such as IP address, browser type, device information;
information collected through cookies and similar technologies.
We do not intentionally collect sensitive personal data.

3. How We Use Your Data

We use your personal data for the following purposes:
- to respond to your inquiries;
- to communicate with you;
- to provide our services;
- to improve our website and services;
- to analyze website usage;
- for marketing and communication purposes (where permitted by law);
- to comply with legal obligations.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:
- your consent;
- performance of a contract or steps prior to entering into a contract;
- compliance with legal obligations;
- our legitimate business interests, provided that such interests are not overridden by your rights.

5. Cookies

When you visit www.whiteframe.io⁠, we may use cookies and similar technologies to:
- ensure proper functioning of the website;
- analyze website traffic;
- improve user experience;
- support marketing activities.
You can manage or disable cookies through your browser settings.

6. Who Has Access to Your Personal Data

Your personal data may be accessed by:
- authorized employees and contractors of White Frame Technologies L.L.C;
- IT and hosting service providers;
- email and communication service providers;
- legal, accounting, and consulting service providers;
- marketing and analytics service providers.
All such parties process personal data only to the extent necessary to perform their services and are bound by confidentiality obligations.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UAE.
In such cases, we ensure appropriate safeguards are implemented to protect your personal data in accordance with applicable data protection laws.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including:
- providing services;
- complying with legal obligations;
- resolving disputes;
- enforcing agreements.
After this period, personal data will be deleted or anonymized.

9. Your Rights

Depending on applicable law, you may have the following rights:
- the right to access your personal data;
- the right to correct inaccurate data;
- the right to request deletion of your data;
- the right to restrict processing;
- the right to object to processing;
- the right to data portability;
- the right to withdraw consent at any time.
To exercise your rights, please contact us at: [email protected]

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the updated effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
White Frame Technologies L.L.C
Website: www.whiteframe.io
⁠Email: [email protected]