Privacy policy

When you visit our website

When you visit our website (, you may grant us consent to use cookies technology, which allows e.g. for analyzing information about how you use our website. We process this data in order to improve the quality of our website, match the content with the visitors’ interests, and constantly improve its performance. Some cookies also allow the marketing of our products and services, both within our website and as part of our partners' websites.

The legal basis for using the cookies and similar technologies is your consent, except when their use is necessary for the proper functioning of our website (providing you with electronic services) when the legal basis for such processing will be legal provision (Art. 173(3)(2) of the Telecommunications Law) and respectively – our legitimate interest (Art. 6(1)(f) GDPR).

Who has access to your personal data?

Your personal data will only be accessed by duly authorized employees or associates of White Frame, who are obliged to maintain them in secrecy and not to use them for purposes other than those for which White Frame obtained such data, and entities which support us in providing services, such as email marketing platforms, IT service providers or contact tools (communicators), legal and consulting services providers, insurance providers.

All these persons and entities have access only to the personal data, which are necessary to perform specific actions by them. 

It is possible that some of the entities that provide us with solutions may be based outside the European Economic Area (EEA). In each case of data transmission outside the EEA, we apply all required safeguards, including standard data protection clauses adopted pursuant to decisions of the European Commission, we conclude data processing agreements that meet the requirements of the GDPR and in the case of data transmission to the US, we verify the participation of our partners in the Privacy Shield program (more: and their compliance with other relevant laws. You have the right to access the list of such recipients and a copy of the security measures we apply for the transfer of personal data to third countries by contacting us at [email protected].

We may also be required to provide specific information to public authorities for the purposes of proceedings conducted by them. In this case, any information are provided only if there is a proper legal basis for it.

Right to erasure of the personal data

In certain situations, GDPR gives you the “right to be forgotten.” You can invoke this right if we are still processing your personal data, particularly in the following cases:

  1. the personal data is no longer vital for the purposes for which it was collected or otherwise processed;
  2. you revoked consent to the processing of personal data and there is no other legal basis for continuing to process it;
  3. you object to the processing of your personal data when there are no overriding, legitimate grounds for processing;
  4. you object to the processing of your personal data for marketing purposes;
  5. your data is processed in a manner that violates the law;
  6. the law requires that we erase your data.

Right to object

In certain situations, you have the right to object to some operations we perform on your personal data. You may invoke your right:

  1. when processing of your personal data is based on Article 6(1)(e) GDPR that is, when processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in White Frame, including profiling, on grounds relating to your particular situation;
  2. when processing of your personal data is based on Article 6(1)(f) GDPR that is, when processing is necessary for the purposes of the legitimate interests pursued by White Frame or by a third party, including profiling, on grounds relating to your particular situation;
  3. when personal data are processed for direct marketing purposes, at any time and to the extent that it is related to such direct marketing;
  4. when we process your personal data for purposes related to scientific or historical studies, or for statistical purposes, on grounds relating to your particular situation.

Remember, however, that when despite of your objection we conclude that there are important, legitimate grounds for processing that override your interests, rights, and freedoms, or the basis for establishing, pursuing, or defending claims, we will continue to process your personal data encompassed by the objection. If you disagree with such an assessment of the situation, you can exercise your right to file a complaint with the relevant public authority (more information below).